We returned to ClearSky from another accountant as we felt that we were receiving no communication from our new provider. We constantly had to chase them for details on how and when to give them information and the method of recording it seemed very confusing indeed.
Although they were pleasant enough, we missed the service that we received from ClearSky. We only went to the new provider as a favour to someone else so we were more than happy to return.
We have been extremely pleased with the level of service that ClearSky have provided us, both with our previous company and our current enterprise. On both occasions, it was very simple to get off the ground, with ClearSky giving clear and precise guidance every step of the way.
The portal is excellent and makes it very easy to record and submit information as you go. The management accounts are extremely well presented and are a really useful thing to have every quarter. In addition, the questionnaires regarding the Self Assessment Tax Return (SATR) were very straightforward and easy to complete. This has helped make running our tax affairs as hassle-free as possible, leaving us free to concentrate on growing our business.
If we ever have any queries, we know that we can always rely on ClearSky to come to our assistance. Their team is always at the other end of the phone and are really helpful in clearing things up for us. It feels that ClearSky are committed to doing as much as they possibly can to help us, something that we feel is extremely important. It is not just a professional service they offer, but a friendly one as well.
We would definitely recommend ClearSky to anyone thinking about setting up their own business. The process can be quite confusing if you have not done it before, so their knowledge and expertise is invaluable.